Here is a standard, professional refund policy designed specifically for a resume writing service like VisualVita. You can customize the bracketed details (like timeline days or contact emails) to fit your exact operational preference.

VisualVita Refund & Cancellation Policy

At VisualVita, we are committed to delivering high-quality, professional resume writing and career development services. Because our services involve customized digital work and personalized consulting, our refund policy is outlined as follows:

1. Project Cancellation & Pre-Draft Refunds

• Full Refund (100%): You may request a full refund within 24 hours of placing your order, provided that work has not yet commenced and your intake questionnaire/consultation has not taken place.

• Partial Refund (50%): If you cancel after 24 hours but before a first draft is delivered to you, a 50% refund will be issued to cover administrative setup and writer allocation time.

2. Delivered Services & Drafts

Because our products are customized, non-tangible digital goods, we do not offer full refunds once a first draft has been delivered.

Instead, we guarantee your satisfaction through our revision process:

• Unlimited/Included Revisions: Every resume package includes up to 2 rounds of revisions within 14 calendar days of receiving your first draft.

• Revision Scope: Revisions cover formatting tweaks, phrasing adjustments, highlighting specific achievements, and tailoring content. Revisions do not include rewriting the document for an entirely different career path or target job role not disclosed in the initial intake form.